Processing Time
Once your order is received, our warehouse team begins preparing it within one business day. Some items may need to be sourced from different warehouse locations. Please allow up to 72 hours for your order to be shipped, especially while following international logistics and safety protocols.
Estimated Delivery Time
We work with trusted global couriers to ensure your Yangoods pieces reach you as quickly as possible, wherever you are. Estimated delivery times vary by region:
|
Region |
Estimated Delivery Time |
|---|---|
|
Thailand |
Delivery times are typically within 1-3 business day |
|
Southeast Asia |
Delivery times are typically within 3-7 business day |
|
East Asia |
Delivery times are typically within 3-7 business day |
|
United Arab Emirates |
Delivery times are typically within 1-3 business day |
|
Middle East |
Delivery times are typically within 3-7 business day |
|
Europe |
Delivery times are typically within 7-14 business day |
|
United Stated |
Delivery times are typically within 7-14 business day |
Duties and Taxes
Customs duties, taxes, and import fees (if applicable) are the responsibility of the recipient. These charges vary by destination country and are determined by local customs authorities based on your order’s declared value.
Order Tracking
After placing your order, you will receive an email confirmation containing your order number. Once your order has shipped, a tracking number will be sent in a separate email. Please allow up to 12 hours for tracking information to become active before checking your shipment status.
Delayed Deliveries
If your delivery is delayed, Yangoods will do our best to help expedite the process. However, please note that we are not responsible for courier-related or customs clearance delays (e.g., DHL, FedEx, or local postal services).
Lost or Missing Packages
If you experience issues with delivery or tracking, we recommend first contacting the shipping carrier directly for the fastest resolution. In rare cases, carriers may prematurely mark shipments as “delivered” or require additional details to complete delivery. If you’rre unable to resolve the issue with the carrier, please reach out to us at contact@yangoods.com — we’re here to help.
Shipping Fees
Yangoods offers free shipping for orders over $120 USD. A $20 USD flat shipping fee applies to orders below $120 USD.